I. RESCHEDULING / CANCELATION POLICY : As a courtesy, Hair Stylists & Artists that run their business out of Slek Salon may choose to use virtual scheduling systems will send email and or text confirmations and reminders for scheduled appointments. Confirmations / Reminders are immediately sent out upon booking an appointment and typically 72 hours prior of the appointment. If your personal information has changed you will need to update your information under your personal profile under the associated booking system or you will not receive appointment confirmations or reminders. If you need to cancel or reschedule, you will need to contact the artist you scheduled with directly. Each Artist's information is listed under their Artist Profile under Albany or Clifton Park Stylists. All of the Artists are small businesses within Slek Salon and are in charge of their own business indefinitely. 48 hour business notice (Tuesday - Friday) is required to avoid rescheduling / cancellation fees. If cancelation / rescheduling fee is due, future appointments will only be scheduled once fee is paid. If this is a reoccurring issue, the Artist may ask for a deposit to solidify appointment that will act as non refundable rescheduling / cancelation fee. If cancelation / rescheduling fee is due, future appointments will not be scheduled until fee is paid directly to the Artist. Rescheduling / Cancelation policies are at the discretion of the independent contractor providing services.

No call no show - 75% of service cost. Not within 48 hours of business notice (Tuesday-Friday) - 50% of service cost.

II. NO EXCHANGES OR REFUNDS : At SLĒK SALONS, we are dedicated to providing our valued clients with high quality products and services. As part of this commitment, we do not offer exchanges, returns or refunds once the item has been taken off the premises in case of

tampering or contamination. This is to protect against potential tampering and ensure the highest level of quality and hygienic standards. We appreciate your understanding and encourage you to contact the brand's customer service directly in the rare case of any issues. All of our manufacturers stand by their products.

All Sales and Services are Final

No Returns or Exchanges

This policy is enforced for the safety of all guests.

* If there is an issue with any tools or products, please keep your receipt (for proof of purchase if necessary) and contact the manufacturer directly. All of our tools and product manufacturers stand by their products.

III. THOSE THAT REQUIRE A GUARDIAN : Your childs safety is very important to us. We cannot assure their safety in this professional environment where chemicals and heated tools are being used. We do not have childcare staff or facilities. This can compromise results, relaxation, appointment time and experience for all guests. Children are only permitted when they are getting services and monitored indefinitely but guardian.

IV. LOST OR DAMAGED BELONGINGS : SLĒK SALON or its owner will not be held liable or responsible for any personal items that may be lost, missing, broken or stained during your visit to either locations. We kindly request that you take extra care of your belongings and keep them with you. Please be aware that all contractors take extra caution with your clothing and belongings. Color, chemical or anything that could potentially stain is a risk. Please be aware of this risk and if there is concern, please communicate with your service provider so they can do everything they can to be extra cautious and aware.

V. PET FRIENDLY : At SLĒK SALON, we understand that pets are a part of the family, and we are happy to accommodate them. Pets are welcome in our salon as long as they are a trained, polite pet, on a leash, are being supervised by its owner indefinitely and cleaned up after. Your pet's safety and the comfort of all our clients is our top priority. Pets owners are liable and responsible for their pets actions. Please understand that this policy helps us maintain a serene, luxurious and safe environment for everyone. Thank you for your understanding and cooperation.

VI. GIFT CERTIFICATES : Gift certificates are purchased directly through your stylist of choice as each artist is an independent contractor. Each individual stylists gift certificate policy and procedure is at their discretion. Salon products cannot be purchased with gift certificates. The salon or owner is not responsible for any exchanges, refunds or missing gift certificates. For any questions regarding your gift certificate, you will need to contact your stylist directly.

VII. NON TOXIC ENVIROMENT FOR PATRONS & MEMBERS : SLĒK SALON does not condone any hatred, bullying or any actions or conversations that are purposely to offend or make any other person feel uncomfortable or unsafe. To keep Slek's environment a positive and relaxing space, we kindly ask to avoid topics like politics, religion, or anything that may feel heavy. If its unavoidable, we ask that you keep your conversation private and lower your voice to not create debates or discomfort as this space was created to empower, relax or positive fun vibes. There is enough negativity and heaviness in the world, thank you for helping us create a calm, uplifting environment for all.

VIII. SLĒK SALON understands that privacy is equally important us, us as to you. SLĒK SALON will not share or sell guest information to any outside party, or collection of personal information. Whatever information is taken is strictly for clients profile only. Online bookings are through a secure site via vagaro or square. Credit card information will not be visible in the client profile. Personal data collected is for information notification such as email and text confirmations, generic feedback purposes, and for general statistical analysis of use of the site and user improvements.

VIIII. FORMS OF PAYMENT : Forms of payment are at the discretion of each independent contractor / Artist and are subject to change as they are all small businesses within Slek Salons. Each Artists profiles under Albany and Clifton Park Artists lists the forms of payment they accept. Slek Salons for retail items accepts all credit cards, Apple Pay, Tap Cards and exact change only for cash. Slek Salons DO NOT accept checks or money orders.

Thank You!

SLĒK SALON

Frequently asked questions

Slek Salon hosts independent beauty professionals that run their own small business within Slek Salon. This means that each Artist is in charge of booking their own appointments, services offered, hours of business and their own pricing. This means that hours of operation are subject to change as they are at the discretion of each Artist. Each Artist is by appointment only.

To schedule with one of our Artists, please visit ALBANY or CLIFTON PARK ARTISTS Pages. All of Artists information from forms of contact offered, location they work out of, serviced offered, hours of operation, pricing, if they offer virtual booking, gift certificates etc. will all be listed on their personal profile.

Slek Salon does not schedule or adjust it's Artists appointments.

If you contact Slek Salon directly for scheduling help, they will be able to send your service request to the Artists directly (only with the following questions below).

If an Artist as availability for your request they will reach out to you directly either via text or phone call to answer any questions you have and potentially solidify appointment.

For your request we will need the following information:

1. - What service you want done.

2. - Which of our 2 locations do you want service out of (Albany- 1801 Western Ave Albany NY 12203 or Clifton Park 1603 US - 9 Halfmoon, NY 12065).

3. - If you have any limitations on availability please specify.

4.- Artists are potentially available Tuesday - Saturday.

Don't care which Artist? Just need service ASAP? Text 518-989-7535 the follow questions above and we put your request out to our Artists. If one of them has availability they will reach out to you directly either phone call or text to confirm.

If you want a specific service or Artist, check out the Artist Profiles under

ALBANY ARTISTS or CLIFTON PARK ARTISTS and contact the Artist in the methods provided on their profile to contact them.

To change your upcoming appointment, you will need to contact the Artist you scheduled with directly as each artist is in charge of their own schedule and business indefinitely. If you scheduled with them virtually, check out their artist profile under ALBANY ARTISTS or CLIFTON PARK ARTISTS and you will find their method of contact to get in touch with them directly.

** Reminder cancelation / rescheduling policies are enforced as we are each small business service providers. Thank you for your understanding and support so we can continue to provide services. **

All of our Artists are by appointment only and are usually booked out in advance, but you are welcome to walk in and try, you never know :). Don't want to walk in but want to see if one of our artists have a last minute opening?

Slek Salon does not schedule or adjust it's Artists appointments.

If you contact Slek Salon directly for scheduling help, they will be able to send your service request to the Artists directly (only with the following questions below).

If an Artist as availability for your request they will reach out to you directly either via text or phone call to answer any questions you have and potentially solidify appointment.

For your request we will need the following information:

1. - What service you want done.

2. - Which of our 2 locations do you want service out of (Albany- 1801 Western Ave Albany NY 12203 or Clifton Park 1603 US - 9 Halfmoon, NY 12065).

3. - If you have any limitations on availability please specify.

4.- Artists are potentially available Tuesday - Saturday.

If you want a specific service or Artist, check out the Artist Profiles under

ALBANY ARTISTS or CLIFTON PARK ARTISTS and contact the Artist in the methods provided on their profile to contact them.

As soon as you know you are going to be late for your appointment please TEXT OR CALL your stylist immediately and directly. Don't have their number? Go to ALBANY ARTISTS or CLIFTON PARK ARTISTS and find your Artist and their form on contact will be listed on their profile (please save it for future contact). This is important as each Artist is in charge of their own personal schedule and they may ask you to reschedule or adjust services based on the time block of your scheduled appointment.

At SLEK SALON, each of our Artists are independent small businesses within Slek Salon with their own individual policies. If you arrive late for your appointment, you may be required to pay a late fee, reschedule or edit services that can be completed. If the original time block is shortened it may effect completing your services as they may have appointments scheduled after you.

If you are unsure of your stylists policies, please ask your stylist directly to understand their terms and ensure a seamless experience. All of our Artists are committed to providing a luxury service in Hair Color, Hair Cuts, Styles, Hair Extensions and more so punctuality helps us maintain the high standards we set for all our clients.

At Slek Salon, each of our Artists have full control of the services they uniquely offer. To see what services each Artist offers. You will need to click on ALBANY or CLIFTON PARK ARTISTS pages to see the different Artists profiles with their individual list of services.

Our Artists provide a range of premium services:

Hair color services of all kinds, Gray coverage, Gray camouflaging, Overall Hair Color, Smoothing treatments, Frizz reduction treatments, Haircuts designed to suit your style and life style, Balayage, Foilayage, Baby lights, Highlights, Hair Extensions, IBE, Brazilian blowouts, GK Treatments, Tape In Hair Extensions, Keratin Treatments, Professional Make Up, Money Piece, Hair Tinsel, Vivid Hair Color, Fashion Hair Color, Fringe and Bang Trims, Curtain Bangs, Hair Perms and more!

Visit our wedding / special events page to see the Artists that offer those services. Need help ASAP? Text 518-989-7535 the following information (listed below) and we will put your request out to our Artists and if someone has availability they will reach out to you directly with via text or phone call.

For your request we will need the following information:

1. - What service(s) do you want done?

2. - How many people want service(s)?

3. - Which of our 2 locations do you want service out of (Albany- 1801 Western Ave Albany NY 12203 or Clifton Park 1603 US - 9 Halfmoon, NY 12065). Or if you want on location service, what is the address?

4. - What time do you all need to be done by (confirmed end time by photographer).

Find the Artist you want to get a gift certificate from under ALBANY or CLIFTON PARK ARTISTS to see if they offer gift certificates.
If the Artist offers gift certificates there will be a link or information on their profile with details.
Follow the Artist's instructions on their profile or contact them directly with their methods of contact provided on their profile.

NOTE: Slek Salon itself does not offer gift certificates. Gift Certificates are only available by the Artists that offer them. Gift certificates that are purchased under a specific stylist will ONLY be used for services under that provider. Salon products cannot be purchased with gift certificates. The salon or owner is not responsible for refunds or missing gift certificates. If you purchased a gift certificate from one of our Artists, you will need to contact them directly for any inquiries or information associated with gift certificate.

As part of our commitment to maintaining the highest standards, we DO NOT accept returns or exchanges on hair products and tools. This policy is in place for safety and to prevent any risk of contamination and ensure that all products meet strict quality and hygiene standards. Once you leave the premises with your items, all sales are final sale.

* If there is an issue with any product or tool, please contact the brand manufacturer customer servicer directly.

At Slek Salon, we understand that pets can be emotional support. We are happy to welcome your Fur Friends / Family with you as long as they are fully potty trained, remain on a lease the entire time and indefinitely monitored by its owner. Interaction with other guests should only happen with mutual approval of each party. Your pet's safety and the comfort of all our guests is our top priority. If you plan to bring your pet with you to your appointment, please ensure they are well behaved and remain on a leash throughout your entire visit. This policy helps us maintain a serene and luxurious environment for everyone. Thank you for your understanding and cooperation.

We wish we had all the space in the world to accommodate seating for anyone who wanted to visit Slek Salons, but we do have limited seating and space.

For this reason we ask that you do not bring guests with you. This is important to make sure that patrons have seats and the salon does not get over cramped. This will help us to maintain a safe and relaxing environment. Thank you for your cooperation as we are a service based industry, we appreciate you!

FAQs